AmorLink Privacy Policy

1. Scope of Application

This Privacy Policy applies when you use AmorLink products and services through the AmorLink App, official websites, H5 pages, or other channels we provide. Third-party websites, applications, or services are operated independently by the relevant third parties, and their privacy policies or rules apply to their own processing of personal information.

2. Information We Collect

Depending on the features you use, your permission settings, your device system, and SDK or service configurations, we may collect or process the following categories of information:

1. Account Information: phone number, email address, username, avatar, nickname, account ID, login credentials, authentication status, and similar information used for account creation, login verification, account security, and service notices.
2. Identity or Verification Information, where applicable: when required by law, account security, dispute handling, or specific features, we may collect necessary identity verification information after explaining the purpose, scope, and processing method.
3. Content Information: text, images, audio, videos, comments, interaction records, covers, tags, work descriptions, and other content that you choose to upload, publish, share, save, or submit. If you only use video recognition or similar features locally and do not publish, upload, share, back up, or submit the relevant content to us, we do not collect the original media content used only in that local processing.
4. Local Video Processing Information: when you use video processing features, the App may process video motion, rhythm, matching results, inference results, or other temporary feature data on your device. Such processing is used to generate or optimize the effect you request and is not intended to identify your real-world identity. It is usually retained in local temporary cache or cleaned by the system. If you choose to save, publish, or share the generated result, the relevant content will be processed as Content Information.
5. Device, Network, and Log Information: device model, operating system version, App version, language, time zone, device identifiers, IP address, network type, carrier information, notification status, crash logs, running logs, performance logs, and similar information used for service operation, security, risk control, troubleshooting, performance optimization, and notification delivery. The information that may be collected varies by platform and is subject to device permissions and SDK configurations.
6. Usage Data: browsing, clicking, searching, following, favorites, likes, comments, sharing, publishing, friend interactions, feature usage, session status, push-notification opening records, and similar activity records used to provide services, maintain security, optimize user experience, and handle disputes.
7. Transaction and Payment Information, where applicable: order numbers, product information, payment status, transaction time, refund status, subscription status, and similar information necessary for purchases, memberships, virtual benefits, or other paid services. Sensitive payment account or card information is generally processed by Apple, app marketplace operators, payment institutions, or other payment service providers. We do not store full bank card numbers or full payment credentials.
8. Customer Support and Feedback Information: contact details, issue descriptions, screenshots, screen recordings, device information, log files, and communications related to your feedback, complaints, appeals, or other requests.

3. Device Permissions

We request necessary permissions only when you use the relevant features. You may refuse or turn off permissions in your device settings, but some features may become unavailable or limited.

1. Camera: used to take photos or videos, video calls, or use video recognition features that require a real-time camera view.
2. Photo Library / Photos: used to select, save, edit, publish, or share images, videos, and generated results.
3. Microphone: used for audio message recording, audio call, or audio-rhythm-related features.
4. Notifications: used to send device connection status, likes, new followers, new comments, system announcements, security alerts, or other messages you subscribe to.
5. Network: used for account login, content loading, publishing and sharing, push notifications, version updates, troubleshooting, and service security.
6. Location, Bluetooth, app-list, or similar permissions or information, where applicable: used only where relevant extended features, platforms, or SDK configurations require them. We will provide notices, authorization flows, and disclosures according to the actual feature and applicable law.

4. How We Use Your Information

We process your information for the following purposes:

1. Providing products and services: registration and login, content display, publishing and sharing, friend interactions, video recognition, push notifications, and customer support.
2. Account management and security: identity verification, account recovery, abnormal login detection, fraud and abuse prevention, risk control, dispute resolution, and platform security.
3. AI and video feature processing: matching, synchronization, preview, or similar processing of media content you provide, either locally on your device or in scenarios you actively choose, in order to achieve the effect you request.
4. Service optimization and troubleshooting: analyzing feature usage, crash logs, performance metrics, and user feedback to improve stability, compatibility, loading speed, and user experience.
5. Notices and communications: sending information related to your account, security, transactions, interactions, service changes, important announcements, or subscriptions.
6. Legal compliance: meeting obligations under applicable laws, regulations, regulatory requirements, and industry standards.

5. AI and Video Processing Features

1. Local processing first: video recognition and similar features are designed to perform inference or processing primarily on your device. Video frames, images, audio, and temporary inference results used during the process are mainly used to generate the effect you request in real time.
2. Original media is not uploaded by default: unless you actively publish, upload, share, back up to the cloud, submit customer support feedback, or unless otherwise required by law, we do not upload the original video, image, or audio content that you input for local video synchronization or similar local features to our servers or provide it to third parties.
3. Technical metrics from third-party SDKs: to implement or optimize AI, machine-learning, video, or visual processing capabilities, third-party SDKs or technical components may process metrics related to SDK usage, installation, sessions, inference counts, hardware-level performance, App ID, general characteristics of processed media, host system and version, crash logs, or diagnostic logs. These metrics are generally not the same as uploading your original videos or images, but they may constitute usage data, diagnostics, performance data, or other technical data for privacy disclosure purposes.
4. Your choice: if you do not wish to use the relevant AI or video processing features, you can choose not to select media for those features or stop using them. If permissions have been enabled, you can also turn off camera, photo library, microphone, or other permissions in your device settings.

6. Third-Party SDKs and Partners

To implement specific features, ensure stable App operation, and improve service experience, we may integrate third-party SDKs, open-source components, operating-system capabilities, or partner services. Third-party SDKs may directly collect or process certain information through embedded code, plug-ins, or similar methods, and their processing may be governed by their own privacy policies. For underlying components related to visual processing, audio-video processing, and local machine-learning capabilities, this public page discloses information by functional category to protect trade secrets, solution design, and technology security. We do not publicly disclose specific model names, model files, algorithmic details, supply-chain combinations, underlying component names, or SDK version numbers. We maintain a complete internal compliance list and will provide necessary explanations when required by app marketplace reviews, regulators, or applicable laws.

Please note that third-party SDKs may change the scope of information they process due to version updates, configuration changes, system restrictions, or service-policy changes. We will update this list according to the actual integrations. If you find that this list is inconsistent with the actual App configuration, please contact us using the methods listed in the “Contact Us” section.

7. Sharing, Transfer, and Disclosure

1. Sharing: except where required by law or with your explicit authorization, we do not share your personal information with third parties, except in the following situations: to provide services or perform contractual obligations with necessary partners such as payment institutions or service providers; to comply with laws, regulatory requirements, or valid requests from judicial or government authorities; or to protect the legitimate rights and interests of the platform, users, and the public, such as preventing fraud or illegal activities.
2. Direct processing by third-party SDKs: certain SDKs may directly collect or process information through embedded code, plug-ins, or similar methods, and such processing may occur between your device and the third-party service. We disclose major SDKs or functional categories in this Policy. For underlying AI-related components, we may disclose by category based on trade-secret and technology-security considerations, but this does not reduce our disclosure of data categories, processing purposes, processing methods, and user rights.
3. Transfer: we will not transfer your personal information to any third party without your explicit consent, except for transfers caused by a merger, acquisition, restructuring, or similar transaction. In such cases, we will require the successor to continue to comply with this Privacy Policy or obtain your authorization again where required.
4. Disclosure: we may disclose your information where required by laws, regulations, government authorities, valid legal process, or other special circumstances permitted by applicable law.
5. No sale of personal information: we do not sell your personal information for money. Where “sharing” or “sale” is defined differently under applicable laws, such as the CCPA/CPRA, you may exercise the rights described in the region-specific section below.

8. Payments and Transactions

If you purchase paid services, memberships, virtual benefits, subscriptions, or other products or services, the transaction may be processed by Apple App Store, other app marketplace operators, payment institutions, or other third-party payment service providers. These providers may independently process your payment account, billing, card, tax, anti-fraud, and transaction information according to their own terms and privacy policies. We generally receive only the information necessary to confirm and manage your purchase, such as order number, product type, subscription status, payment status, transaction time, refund status, and related service records. We do not store full bank card numbers or full payment credentials.

9. Storage, Retention, and Security

1. Storage location: personal information collected and generated during our operations in the People’s Republic of China is generally stored within China, unless cross-border processing is necessary for global services, technical support, compliance, or other legitimate purposes and is handled in accordance with applicable laws.
2. Retention period: we retain personal information only for the period necessary to provide the services, fulfill the purposes described in this Policy, resolve disputes, enforce agreements, or comply with legal obligations. After the retention period expires, we will delete or anonymize the information unless a longer retention period is required or permitted by law.
3. Local cache: temporary files, caches, inference results, or drafts generated by certain features may be stored locally on your device. You may clear them through in-App features or device settings. Uninstalling the App may delete local data, but content that has already been published, uploaded, or shared may not be deleted at the same time.
4. Security measures: we use reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no transmission or storage method is completely secure, and we cannot guarantee absolute security.

10. Your Rights

1. Access, correction, and supplementation: you may access, modify, or supplement your account profile, such as avatar, nickname, bio, and contact information, in the App or by contacting us.
2. Deletion: where your personal information is no longer necessary or where you request deletion, you may ask us to delete it, except where laws or regulations require or permit continued retention.
3. Withdrawal of consent and permissions: you may withdraw your consent or turn off permissions related to our collection and use of your information. After withdrawal, certain services may no longer be available.
4. Account deletion: you may request account deletion through “My Page - Settings menu in the upper-right corner - Account Deletion” in the App. After account deletion, we will stop providing account-related services and will delete or anonymize your personal information within the period required by applicable laws and regulations.
5. Explanation and complaints: you may contact us to request an explanation of this Policy or related processing rules, or to submit complaints or suggestions regarding our personal information processing activities.

11. Region-Specific Privacy Rights

To exercise privacy rights, please contact us at developer@amorlinkglobal.com. We may need to verify your identity before responding to your request.

12. Children’s Privacy

AmorLink is intended only for users who are at least 18 years old. We do not knowingly collect personal information from children under 13 years of age, and we do not knowingly allow minors under 18 to register or use the App. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as reasonably practicable, consistent with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws. Parents or guardians who believe that a child has provided personal information to us may contact us using the methods listed below.

13. International Data Transfers

Because we and our service providers may operate in multiple jurisdictions, your information may be transferred to, stored in, or processed in the People’s Republic of China, the United States, the European Union, or other countries or regions where we or our service providers maintain facilities or personnel. The data protection laws in these jurisdictions may differ from those in your country or region. Where required by applicable law, we will take appropriate measures to protect cross-border transfers, such as obtaining your authorization, conducting required assessments, entering into data processing or transfer agreements, using Standard Contractual Clauses or similar safeguards, and implementing technical and organizational security measures.

14. Changes and Dispute Resolution

1. Changes: we may update this Privacy Policy from time to time due to business development, product changes, SDK or service changes, or legal requirements. If material changes occur, we will provide notice in an appropriate location in the App or by other reasonable means. The updated Policy will take effect at the time stated in the notice.
2. Dispute resolution: the interpretation and application of this Policy, and disputes related to this Policy, shall be governed by the laws of the People’s Republic of China, unless mandatory laws in your jurisdiction provide otherwise. The parties should resolve any dispute through friendly consultation. If consultation fails, you agree to submit the dispute to the competent court at the registered place of the Company, unless otherwise required by applicable law.

15. Contact Us

Please read this Privacy Policy carefully before registering for or using AmorLink. If you do not agree with any part of this Policy, please stop using the App and related services.